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- How does this service work?
- What is My Queue?
- How much is your service?
- How do I manage my account?
- What are the Terms and Conditions for the site and service?
- How do I find a movie?
- How do I rent a movie?
- How do I know I'll like a movie?
- How long can I keep a movie?
- How many movies can I check out at once?
- What about availability?
- What if I receive a disc and it's physically damaged?
- How quickly will I receive the next title on my queue?
- What if I don't receive a title?
- Ok, so what's required to sign up?
- Are there any places you won't ship to?
- But wait, DISCRETION is very important to me.
- Where do you ship from?
- How do I cancel my account?
How does this service work?
You select the movies you would like to see and put them in a queue called
My Queue. You'll then receive your selected titles (2, 3, 4, 6, or 8 movies
at a time) depending on your plan. We'll include a postage-paid envelope,
so once you're done with your selections, just drop the discs in any mailbox.
When we receive your returned DVD(s), we'll ship your next selection(s).
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What's My Queue?
My Queue is an ordered list of movies you would like to rent. This list grows with as many movies as you put into it, so the more titles you have in your Queue, the greater the likelihood that you will always have the full number of discs (according to your pricing plan) in your possession.
Movies will be sent to you according to rank and availability. The number
one slot will always have priority over the number two slot in your Queue
. If number one happens to be unavailable, we'll get you number two... and
so on. The order of your Queue will determine which movies get shipped out
to you first.
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How much is your service?
From the casual viewer, all the way up to the aficionado, we've got a plan to match your appetite. Here are your choices:
- $17.95 - One at a time
- $24.95 - Two at a time
- $32.95 - Three at a time
- $39.95 - Four at a time
- $49.95 - Six at a time
For legal reasons, California residents must be taxed in the range of 7.0%-8.5%, depending on locale.
You may change your service at any time. If you upgrade, you will only be billed the difference in plans. If you downgrade, like cancellations, you will not receive a refund for the partially used month.
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How do I manage my account?
In the top navigation bar is a link labeled My Account, which links you to the account management page. There you can change credit card, and address information too.
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What are the Terms and Conditions for the site and service?
The Terms and Conditions are available here.
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How do I find a movie?
Just like using Yahoo! (Yet Another Hierarchical Officious Oracle! if you didn't know), or any other search engine, you can enter criteria in the search field, and our engine will search on title, performer, and director simultaneously. Movies are also listed under different genres, directors, performers, and production studios.
Unfortunately, we have not implemented fuzzy logic or boolean technology just yet. So for now, you are stuck to linear searches only.
For example: If you were looking for "More Dirty Debutantes #87"
| GOOD searches: |
BAD searches: |
- more dirty
- more d
- dirty debu
|
- more debutantes
- more 87
- more AND dirty
|
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How do I rent a movie?
Once you've found a movie you'd like to check out, just click on the  button, and the movie will be put into your MaleBoxDVD. EASY!
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How do I know I'll like a movie?
You mean what if a plot is lacking a gripping story, or the character building isn't quite up to par? Ummm, yeah... well not only does each title have a description of the action, but will also list accolades it has received.
More importantly, there is a user rating and review in place. If you really
liked, or hated a movie, you can let others know what you thought. Just
click on the 
button.
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How long can I keep a movie?
You can keep a movie for as long as you want without late fees, or any other penalties!
How do we make money you ask? We ask ourselves the same question.
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How many movies can I check out at once?
That depends on your plan (2, 3, 4, 6, or 8). If you signed up for the four movie plan, you can have four titles in your possession at once.
Lets say for example, that you signed up for the 4 DVD plan. If you return one movie back to us, we'll send out one movie from your MaleBoxDVD (the first available starting at the top of your queue).
If you send back two movies, then we'll send you two on your list.... and so forth. This ensures that you always have four movies at once.
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What about availability?
We like to think we're catering to the porn aficionado, so we're trying to build the largest inventory on the Web. If you find a particular title that you would like us to carry, please make a request on the Contact Page, and we'll do our darndest to get it for you.
If there's a movie in your MaleBoxDVD that is scheduled to be shipped next, and it hasn't been returned yet, we'll wait until all the returns for the day have been accounted for and see if it's available. Although we try our best to make sure that everyone gets the movies at the top of their MaleBoxDVD, sometimes they are simply unavailable. In order to assure that you have the maximum number of movies in your possession at all times, please fill your your MaleBoxDVD with plenty of movies (15 or more).
If all of the DVDs in your rental queue have a "SHORT WAIT" or "LONG WAIT" status, there is no need for worry. We always make more copies available to meet demand. You will always receive all of the DVDs according to your plan. Just keep at least 10-20 movies in your queue at all times.
NOW: This movie is in our inventory, and will ship immediately when we receive a DVD back from you.
SHORT WAIT: This DVD has already been checked out. Even though we stock multiple copies, they may not arrive back as quickly as we hope. Typically this should become available in less than 2 weeks.
LONG WAIT: The wait for this movie can be considerable, and it may be
several weeks before it becomes available. We acquire movies based on our
customers' demand, so it is a good idea to leave this movie in your MaleBoxDVD
rental queue.
NOT AVAILABLE: This title is no longer available to rent. This is due to either a high breakage rate, or because it is out of print from the studio.
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What if I receive a disc and it's physically damaged?
Not a problem. We know that sometimes the Postal Service doesn't understand the phrase "Don't Fold, Spindle, or Mutilate". Just submit a damage report on the Contact Page. When we receive the returned broken disc, we'll ship you a new one. Hopefully this won't happen too often though... just kidding... but not really.
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How quickly will I receive the next movie on my queue?
Once you've dropped your MaleBoxDVD Returns in the mailbox to send back to us, you're ready for the next DVD in your Queue. Why should you have to wait until they arrive back before your next movie is sent out to you? Well now, you don't!
 With Quick Returns™, we guarantee you 1-2 Day turn-around on your DVDs. Once you've dropped your movies in the mail to be returned, you can go to your MaleBoxDVD Queue and click the 'Quick Returns' link to let us know you've already returned your movies, even if we haven't received them yet.
If we don't receive your movies at one of our multiple distribution centers within 2 days, we'll automatically ship out the next movie in your Queue.
note: We must receive the movies you've marked as returned, before the next set of movies become available for Quick Returns™ processing.
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What if I don't receive a title?
Ordinarily, you should receive your titles within 2-4 days. Give it a couple days for weather and acts of God, and if it still hasn't arrived, please notify us on the Contact Page, and we'll send you another. We understand that things happen, so we've installed electronic GPS trackers on all packages... no, not really.
In all seriousness, theft will not be tolerated. We will have Postal Inspectors investigate the issue. If this becomes more than an occasional occurrence, we will be forced to suspend your account, pending a full investigation by the postal service, and fraud divisions of credit card companies.
That being said, we ARE pretty understanding people. Really!
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Ok, so what's required to sign up?
Glad you asked. All you need is a major credit card to prove you are over 18 years of age, and so that we can bill you.
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Are there any places you won't ship to?
Unfortunately, yes.
We only ship within the United States... and within that, there are some restrictions.
Entire states that we WILL NOT ship to:
Alabama
Tennessee
Zip codes that we WILL NOT ship to:
| Florida |
32300-32399, 32500-32599 |
| Oklahoma City, OK |
731xx |
| Newport News, VA |
236xx |
| Fairview Heights, IL |
62208 |
| Belleville, IL |
62220, 62221, 62222, 62223, 62226 |
| Southern, OH |
450xx-459xx |
| Mississippi |
386xx-397xx |
| Utah |
840xx-841xx 843xx-847xx |
| Montana |
591xx |
| North Carolina |
282xx |
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If you don't fall in one of the above areas, then you're in luck! We even ship to Hawaii and Alaska, just give an extra day for transit time.
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DISCRETION is very important to me.
Of course it is, as it is with us. Your personal information is your personal information, and it will NOT be sold. You will be billed by the CBT Media Group. Nowhere on the package will you find an indication that the contents contain adult materials. Your shipments will arrive in plain white envelopes.
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Where do you ship from?
We currently have two shipping facilities. One in New Jersey and one in Southern California. Depending on where you live, we ship you movies from the shipping center closest to your address. Our goals are to open several more shipping centers in 2006.
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How to I cancel my account?
We're sorry to see you go. But alas, no relationship is forever.
To cancel, visit your My Account page to go through the cancellation process. We're always trying improve our site and service, and your feedback is important to us.
Cancellations are subject to the Service Terms and Conditions as outlined below:
- Subscriber may cancel online anytime.
- Cancellations take effect immediately. No refunds or credits will be given for partial months of use.
- All rented movies must be returned to MaleBoxDVD
within 1 week of cancellation.
- After Cancellation any unreturned rentals will be subject to standard MaleBoxDVD restocking fees based on the Manufacturer's Suggested Retail Price for the DVD.
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